Why do I have to call first and not come by right away?

The GP emergency room provides emergency care. In order to properly assess the seriousness and degree of urgency of your request for help, it is important that you call us first. The triage nurse will ask you a number of questions about your symptoms to determine what help you need. This process is called triage. If necessary, the triage nurse will then schedule an appointment for a consultation at the GP emergency station or a visit. The triage technician ensures the correct scheduling of the appointments. However, it may happen that you have to wait because a patient comes in between who needs to be helped more urgently.