Life threatening situation? Always call 112

Why do I have to call first and not come by right away?

  • Why do I have to call first and not come by right away?

    The GP emergency room provides emergency care. In order to properly assess the seriousness and degree of urgency of your request for help, it is important that you call us first. The triage nurse will ask you a number of questions about your symptoms to determine what help you need. This process is called triage. If necessary, the triage nurse will then schedule an appointment for a consultation at the GP emergency station or a visit. The triage technician ensures the correct scheduling of the appointments. However, it may happen that you have to wait because a patient comes in between who […]

  • When do you call the GP emergency station?

    Contact the GP emergency room for medically urgent questions, which cannot wait until your own GP practice is open. Not all medical complaints are urgent. You can treat many medical complaints yourself or wait until your own GP practice is open again. If you are unsure whether your question is medically urgent, fill in the short questionnaire on our site and within 1 minute you will know which care is appropriate and if necessary you will be called back by us.